Privacy Policy
Effective Date: 8/21/2025
Company Name: The Drive Team
At The Drive Team, we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information in connection with our commercial mortgage services. It also describes your rights under federal and state law, including the Gramm–Leach–Bliley Act (GLBA) and applicable Washington State privacy regulations.
1. Information We Collect
We may collect the following types of personal and business information:
Information You Provide Directly
Name, phone number, email address, and mailing address
Business name and business contact information
Financial information related to your commercial loan application (e.g., income, credit score, property details, business financials)
Other information submitted through phone, email, or our website forms
Information We Collect Automatically
IP address and browser type
Pages visited on our website
Date, time, and duration of visits
Cookies and other tracking technologies (see Section 7)
2. How We Use Your Information
We use your information to:
Provide and manage commercial mortgage services
Process loan applications and related documents
Communicate with you regarding your application or services
Maintain business records as required by law
Improve our website and services
Send you service-related and promotional communications (with your consent)
3. How We Share Your Information
We do not sell your personal information. We may share your information as follows:
With third parties necessary to process your loan (e.g., title companies, appraisers, underwriters, credit reporting agencies)
With service providers that help us operate our business (e.g., cloud hosting, email services), under confidentiality agreements
With government agencies or regulators as required by law or regulation
With affiliates, only if allowed by law and with proper disclosures
4. Your Privacy Rights
As a consumer, you have the right to:
Know what personal information we collect and how we use it
Access and request a copy of the personal information we have about you
Request correction or deletion of your information, subject to applicable retention laws
Withdraw consent for receiving promotional communications at any time
Opt out of certain data sharing, as permitted under GLBA
To exercise these rights, please contact us using the information in Section 10.
5. How We Obtain Consent
We obtain your consent through:
Verbal agreement over the phone when discussing services or collecting information
Written or electronic forms on our website where you check a box to consent to communications
Text message opt-in, where you can text START to [Insert Phone Number] to subscribe to SMS messages
You may withdraw your consent at any time by contacting us or replying STOP to SMS messages.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure, in compliance with the GLBA Safeguards Rule.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze traffic. You can manage cookie preferences through your browser settings.
8. Data Retention
We retain your personal information only as long as necessary to fulfill our services and comply with legal and regulatory requirements.
9. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such data, we will delete it promptly.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
The Drive Team
Email: [email protected]
Phone: 206-737-7883
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the revised version on our website and updating the “Effective Date” above